Equinox performance short

Order Confirmation: As soon as you place your order, we will pre-authorise your

card however your card will not be charged. We will then contact our supplier to

confirm that the product you have purchased is available for immediate shipment.

Once confirmed we will process the payment and your order will be dispatched

straight away. If there is any delay such as an item which is on backorder, we will

void the pre-authorisation and contact you to let you know.

Order Delivery: Once your order has been placed, assuming it is in stock and

available for dispatch, we will charge your card and your order will be dispatched

within 5 working days. We’ll send you tracking details by email within 24 hours of

your order being dispatched. If you have not received tracking details within 6

working days, please reach out to us via email at Contact@leanbyluke.uk so

that we can help.

Damages: We ask that you thoroughly inspect all items at the point of delivery. We

advise you not to accept delivery of any damaged items. If you discover that an

item has been damaged, please send clear photos of the damaged items

to Contact@leanbyluke.uk so that we can open an insurance claim on your

behalf.

Cancellations & Refunds: Any orders cancelled after 48 hours of placing the order

may be subject to additional fees. If your order has been dispatched, you (the

buyer) will be responsible for any costs associated with returning the item. Any

refunds can only be issued to the same payment method which was used to place

the order.